![]() If the issue still persists uninstall the fingerprint drivers from device manager and install the drivers using HP recovery manager and check if it helps. Select the appropriate options in from the list in the following image. ![]() Step 4: Install the software and configure your fingerprint. Step 3: Please download the latest Fingerprint reader software from this link. Under the Biometric category, right-click on anything which is listed and select Uninstall. Type Device Manager and open device manager from the search results. Click on Ask Me Anything box beside the Start button. Step 1: Uninstall the Fingerprint reader software.
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